“Which selecting is actually tragic and you can infuriating, together with conclusions appear to verify the fresh allegations you to Navient increased the earnings by unfairly steering scholar consumers to your forbearance whenever you to definitely is the terrible economic option for him or her,” Warren said when you look at the a page in order to Navient the other day.

Within their query, DoE auditors listened from inside the towards the on the 2,eight hundred randomly chosen phone calls to help you borrowers of 2014 so you’re able to 2017 aside away from a batch out of 219,one hundred thousand. 자세히 보기